Billing
Manage your subscription, buy credits, track usage, and handle invoices.
AVO uses a subscription + credits model. You subscribe to a plan for access, then buy credits to run scans and generate content. This article covers everything you can do on the Billing page.
Billing overview
Open Billing from the sidebar to see your account status. The page is organized into tabs.
Check your balance and recent activity
The Overview tab shows your current credit balance, credits consumed this month, total credits deposited, and your auto top-up status if enabled.
Subscribe to a plan
Before you can buy credits, you need an active subscription. The Plan tab shows your current plan and all available plans.
Choose a plan
Browse the available plans on the Plan tab. Each plan shows the price, billing interval, and domain limit. Click Subscribe on the plan you want.
Complete checkout
Select a payment method — Airwallex, Duitku, or Stripe — and complete the checkout. Your subscription starts immediately.
Manage your subscription
From the Plan tab you can switch to a different plan, or cancel your subscription. Switching takes effect immediately. Cancellation takes effect at the end of the current billing period.
Buy credits
Credits are used to run Authority Score scans, Visibility Score probes, generate Content Briefs, and draft Content. You can buy credits at any time from the Buy tab, as long as you have an active subscription.
Enter the credit amount
On the Buy tab, enter how many credits you want to purchase. You will see a cost breakdown: credits multiplied by the per-credit price, plus any applicable tax.
Select a payment gateway
Choose between Airwallex (primary), Duitku (for Indonesian payment methods), or Stripe (for card payments).
Complete payment
You will be redirected to the payment gateway to complete the purchase. Once payment is confirmed, credits appear in your balance immediately.
Track your usage
The Usage tab shows a breakdown of credits consumed per period, separated by credit type:
- AS Scans — Authority Score scans
- VS Probes — Visibility Score probes
- Content Briefs — AI-generated content briefs
- Content Drafts — AI-generated article drafts
Invoices
The Invoices tab shows your transaction history. Each entry includes the date, amount, and invoice number. You can download invoices as PDF files for your records.
Request a refund
If you are not satisfied with your subscription, you can request a refund within 48 hours of payment. The refund policy requires that no credits have been used in the current billing period, and only full refunds are available.
Check eligibility
Go to the Plan tab and look for the Refund section. AVO checks whether your subscription is within the 48-hour window and whether any credits have been consumed.
Submit your request
Click Request Refund, optionally add a reason, then confirm with your account password. The team reviews refund requests and you receive email updates at each step.
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